Deen Digital
Help Centre

Support

Help and information for every Deen Digital app

Publisher Deen Digital
Location Pakistan
Support irfan.intechsolz@gmail.com

Our apps

This support page, our Privacy Policy and our Terms of Use apply to every app we publish.

Hisnul Muslim AI

Dua & Azkar — daily supplications, dhikr, Quran and an AI assistant.

Salah Lock

Prayer app blocker — locks distracting apps at Adhan time until you confirm your Salah.

Reclaim

Screen Time blocker — dopamine detox, focus timer and daily limits.

Hajj AI Assistant

Step-by-step Umrah and Hajj guide with offline answers and GPS navigation.

Sawm AI

Fasting tracker with prayer times, Quran and an AI assistant.

Smart TV Remote & Casting

Turns your iPhone, iPad or Apple Watch into a remote for smart televisions, and casts your own photos and videos to them.

Wander

Travel map.

Contact us

For technical support, feature requests, bug reports or any question about one of our apps, email us. Telling us which app, your device model and your iOS version helps us answer on the first reply.

irfan.intechsolz@gmail.com We typically respond within 24–48 hours

Before writing in, it's worth trying:

Common questions — all apps

Managing a subscription. Subscriptions are handled entirely by Apple. Open iOS Settings, tap your name, then Subscriptions.

Requesting a refund. Refunds are issued by Apple, not by us, at reportaproblem.apple.com. We're glad to help with the underlying problem first.

Restoring a purchase. Use the “Restore” option on the app's purchase screen, signed in with the same Apple Account you bought it on.

The app crashes. Update to the latest version, or delete and reinstall. Purchases restore automatically; content saved only on the device may be lost.

Prayer & Qibla apps

Qibla direction looks wrong. Enable Location Services, then calibrate the compass by moving the phone in a figure-of-eight. Keep clear of magnets, metal desks and cases with magnetic closures.

Prayer times look wrong. Check your location and the calculation method in the app's settings — different methods legitimately give different times for the same place.

Reminders aren't arriving. Allow Notifications in iOS Settings, and check that a Focus mode or Do Not Disturb isn't silencing them.

App blocking — Salah Lock & Reclaim

Blocking isn't working. Open iOS Settings › Screen Time and confirm the app still has permission. If you removed it, re-grant it in the app's setup screen and pick your apps again — iOS discards the old selection.

Blocked apps still open. Blocking relies on Apple's Screen Time framework, which needs a moment to apply after a schedule starts. Restart the device if a block seems stuck.

Can you see which apps I block? No. Apple hands us anonymous tokens rather than app names, so your selections and your usage are invisible to us and never leave your device.

Removing a block. You can always turn blocking off in the app, or revoke Screen Time access in iOS Settings. These are habit tools, not parental controls or security software.

AI assistants

The answer looks wrong. AI answers are generated automatically and can be mistaken. Treat them as a starting point, never as a ruling — verify anything that matters with a qualified scholar.

Does my question leave the phone? In Hajj AI Assistant, no — it answers offline. In Hisnul Muslim AI and Sawm AI, the text of your question is sent to an AI provider to generate the reply. Details are in our Privacy Policy. Please don't type personal or medical details into it.

Is my cycle or prayer data sent to the AI? No. Cycle entries, prayer and fasting logs and Screen Time selections are never shared with the assistant or with anyone else.

Smart TV Remote & Casting

No televisions found. Allow Local Network access in iOS Settings, and make sure the phone and the TV are on the same Wi-Fi network — not a guest network, and not one band isolated from another.

The pairing code is rejected. Enter the code exactly as shown on the television. If the code disappears from the TV screen, tap “Start Over” in the app to request a fresh one.

Casting shows a black screen. Some televisions can't decode certain formats. The app converts photos and videos automatically, but very large files take a moment to prepare.

Screen mirroring. Apple does not permit third-party apps to mirror the iPhone screen to anything other than AirPlay receivers. For other brands, use the mirroring feature built into the television itself.

No phone support. We prioritise email and reply as quickly as we can — usually within 24–48 hours on business days.